(by Sanam Analouei, Colorado Law 2L)
As the United States embarks on the ambitious journey to transform its emergency service infrastructure with Next Generation 911 (NG911), I developed a white paper delving into the pressing accessibility concerns surrounding this life-saving system, especially for people who are Deaf, Hard of Hearing, or Deaf Blind (D/HH, or DB). The white paper explores the promises and pitfalls of NG911, revealing a landscape fraught with unresolved issues that could leave people in the D/HH or DB community struggling to access vital emergency services. The paper is divided into two sections: pre and on-call issues and post-call concerns.
Continue reading “Canvassing the Current and New Accessibility Issues Arising from 911’s Transition to NG911”