Dispelling the Myth that Privacy Laws Prevent Accessible Videoconferences

(by Veronica Phifer, Colorado Law 2L)

Today, TLPC student attorneys Veronica Phifer, Tanner Kohfield, and Xelef Botan posted a white paper, developed in collaboration with the National Association of the Deaf (NAD), dispelling the urban legend that educational and health care institutions can avoid providing of third-party American Sign Language (ASL) interpreters and captioning services during videoconferences under the guise of protecting the privacy rights of people who are deaf, hard of hearing, or DeafBlind.

First, we explained that there is no generally applicable federal privacy law that applies in these contexts. Next, we explained that sectoral privacy laws do not prohibit the use of these services, and that even if these laws impacted the provision of these services, there are effective remedies. These remedies include entities requiring interpreters or closed caption providers to protect the privacy of a student or patient via contract, or, if all else fails, obtaining consent from a patient or a student to use these services.